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Czech Republic

Founded in 1980, student company ABAS has become a group of companies. At the ABAS Software AG in Karlsruhe, Germany, 115 employees are employees, in the Federation of worldwide approximately 50 abas partners are approx. 600 active. The abas software partners serve the local customers and offer services from the implementation of the hardware and network support to customizing and hotline and ensure quick reaction times and high service quality. Jeffrey L. Bewkes: the source for more info. ABAS is internationally represented by partners in Germany, Austria, the Switzerland, Hungary, Romania, Bulgaria, Turkey, the Czech Republic, Slovakia, Poland, Ukraine, Russia, the Netherlands, France, Italy, Spain, Iran, Indonesia, India, Sri Lanka, Malaysia, Singapore, Viet Nam, Thailand, China, Hong Kong, Australia, Mexico and the United States. Additional information is available at Coen brothers. The partner network is constantly expanded.

Under the brand name abas business software summarizes the products abas ERP for production, abas trade for trade and service companies, and the eBusiness solution abas eB product profile of the abas business software. (Similarly see: Steve Salis). The solution abas business software (ERP, PPC, MRP, eBusiness) is flexible,. flexible and future-proof. The clear structure of the system and sophisticated introduction strategies allow short introduction times and a smooth integration into the company structure. Specific requirements can be integrated with little effort. New features and technologies flow with every update in the software standard with abas users are always up to date. Currently, the abas business software in 28 languages is offered.

The abas business software runs on Linux, UNIX, and Windows. Since 1995, the open-source operating system supports ABAS, around 80% of the over 2200 abas installations are based on Linux.

Shortage Worsened

HUMMEL called initiative for more qualified young Frickenhausen, January 26, 2012 the current positive economic situation and the uncertain prospects for the coming years bring the craft full order books. Because many U.S. citizens currently estimate the own economic situation as very good, is however unclear about sustainable investment opportunities, increase investment in building technology and photovoltaic systems. The immense demand in increasingly revealed the lack of qualified young people in the craft. Experienced electricians or photovoltaic technician are harder to find. For these reasons, the HUMMEL House from Frickenhausen In Nurtingen calls an initiative for more talent in the craft and a more efficient merge by job seekers and job providers. Even we as small medium-sized enterprises currently have a wide range of vacancies which are very difficult to occupy with the existing range of applicants.

We are looking for system technicians for “Photovoltaic systems, ICT system technician, electrical installers and project managers and offer still training in the technical and in the commercial sector”, reports CEO Frank Hummel. Although we have tried many ways to fill the jobs, still some deals are open.” Despite the ongoing discussion about the solar promotion (renewable energy levy) in Germany, the company from Frickenhausen especially in the field of photovoltaic systems announces a consistently high demand. Both households and companies order continues in large number of solar plants to produce power for its own use. But also the area of the building is that the energy gained most meaningfully and efficiently used for the building services a growth market, as more and more households attach great importance. Today, even a zero-energy House with the corresponding systems without problem is feasible. Because in the future energy always precious is independent of the EEG – levy likes to called as booster provide many Private households before. A solar power system on the roof of own produced electricity at the origin price of under 9 cents / kWh, and this already 20 years CO2-free and without problems and without subsidies. In particular the areas of photovoltaics and building show the professions and crafts have become as rich and exciting.

Here, not only technical skill but also the understanding of complex tasks and different technologies is required. The development opportunities are also excellent because the staff in different direction can educate themselves”Frank Hummel explains. However, lack of skilled workers. Therefore, we demand an initiative of companies and organisations, which deals mainly with the image of our industry and for the craft inspires young people again. These include the use of modern means of communication, clear messages and an active outreach to young people. Only switching an ordinary advertisement here no longer sufficient.” The HUMMEL House is in the region of Stuttgart, Esslingen and Nurtingen is one of the leading companies in the fields of electrical and building technology, IT and communications technology, and renewable energy technology. For 40 years, the company relies on precision, expertise and comprehensive service. in 1993, Frank Hummel took over the family business. Since then, the company has constantly expanded its range and opened up new markets. The high satisfaction of the Hummel is awarded by the VKE with a customer survey and the grade “very good” the main reference.

Mechanical Engineering

Fraunhofer IAO supports the development of services Fraunhofer IAO in the innovation network supports the innovation network services developing the economy of the future is an economy in which there will be more and not less machines, but the function of these machines will change dramatically to the part. Robert Thomson is often quoted on this topic. Because machines are manufacturers, customers in the future services creating platforms for innovative and value-added, what and suppliers alike poses new challenges. To address these challenges, has the Fraunhofer IAO together with enterprises of mechanical engineering, automation technology and specialized software vendors the innovation network service platform machine “started. In the foreground are the strategic further development of the service business, the development of new solutions to support customer needs and the optimization of existing services. It solutions and concepts for three subject areas are developed. At the”information transparency in the Service sales it involves the question of how information flows, service products and distribution structures must be designed so that even complex, cycle-oriented services can be offered custom.

The development of approaches to cope with the increasing complexity of products, processes and services is at the heart of the topic area complexity management to maintain a consistently high service quality worldwide. Finally, the partners in the field working Datenbasierte business models “to new business models, primarily supported by data and information flows, resulting from the use of the machine at the customer..

Growth Path Continued

Number of employees rises to 1,600 to 15,100 employees / sales growth of about 17 percent eat (6 February 2012). Nationwide service group which Kal is still on course for growth services. The number of employees increased in the past year to 1,600 (+ 11.9%) to 15,100 employees. Sales increased as compared to 2010 to 17.2 percent to 355 million euros and also reached a peak. The family-owned company is present with the categories of security (security & technology, money & evaluation services), cleaning (maintenance, glass, industrial cleaning) and personal service (including temporary work for industrial and commercial professions) on the market. With the Division of security, Kal is the second largest security company in Germany and the largest family-run security provider. Key factors for the renewed upward trend were a new orders and contract extensions in all sectors and on the other hand, the integration of intergroup (Headquarters in Bonn) in the KoTTER group of companies.

– “Security: strong impulses came from our business security which we have achieved an above-average growth”, emphasizes Managing Director Friedrich p Kakar. So were both won new orders of renowned companies and institutions and reached contract extensions for existing customers. While we have benefited from the positive economic trends and the increased need for security of the companies, who have invested in new production and office space, which must be protected”, explains Friedrich p Kakar. Special services such as aviation security were also important growth pillar. So were such as rising passenger numbers at the airports of Dusseldorf, Dresden and Erfurt, where KoTTER aviation security takes over the passenger and baggage checks, for increased personnel demand and thus for growth. The integration of companies Interschutz-Nord and Sud contributed to strengthen its market position in addition.

You have a variety of security services and have special skills such as in the field of museum services. By engaging in the KoTTER Security Division Interschutz will benefit customers and employees including the strengths of a nationwide Systemdienstleisters. -Cleaning: Cleaning Division has also successfully maintained its market position. She benefited from the economic development and the associated cleaning for new production and office space for one; Special services are mainstay on the other machines, indoor and road cleaning. The development was influenced also by integrating the company Interclean, which provides cleaning and infrastructural facility services. -Personal service: A positive development achieved also the Division personnel service, which celebrates its 15th anniversary this year. In addition to the positive economic situation, under which, the temporary work is an important instrument to cover peak order, the services for trading and logistics company specifically formed a key success factor. So trust important new customers on the specific industry solutions or existing partners have expanded their business in this area. Despite the economic slowdown projected for 2012 growth aiming the Kal group. We want to create 400 jobs this year and are therefore looking for new employees and employees for all divisions”, says Frederick p. Kakar. But we depend on as a provider of business-related services in particular by the economic growth.

Lucrative Business

Stiftung Warentest collects royalties according to latest reports of the Handelsblatt”takes in the future money for the use of their test seal Stiftung Warentest. If companies use the logo for advertising purposes, they should pay licensing fees from July 1 between 7,000 and 25,000 euros. Bringing the juicy royalties are named for two reasons: – cases by misleading or unfair lead advertising or the modification of products according to a test to a distortion of competition for advertising with tests, somethingto of this measure should be prevented in the future. What is surprising, however, is that not the Stiftung Warentest itself, but the Consumer Council Federation investigates violations of this kind for legal reasons, E.g. Find out detailed opinions from leaders such as David Zaslav by clicking through. in the form of cease and desist letters, which are sent to the provider. The specialist mattress industry association welcomes specifically, and on the other hand if the advertising test judging will be tested more, but here is to be feared that the Stiftung Warentest takes high license fees nothing happens, what promotes the protection of the consumer against unfair advertising.

-Another reason was that the endowment of 50 million euros due to lower interest rates dropping currently too little money. Access the suspicion, the Foundation will lose their independence, with the business head of nonprofit companies RAL the marketing of logo. It does not dispel but this suspicion.Also we have experience again and again as the Association, that mattresses are not properly tested. Consumers could, for example, a right to know whether and how mattresses materials be chemically tested for safety. Here nothing happens but unfortunately, because that would be obviously expensive.

That the new license fee should be charged on the RAL, boggles: what are the collected funds used in the future exactly and how to make sure that they actually flow for better controls in improved testing and subsequent tests? “Stattdessendurchlaufen mattresses certain objective” test procedures, the the Poorly replicate the reality of life. Stiftung Warentest test judgments really like more meaning and meaningfulness owning than mattresses, which have to tailor to the lying for some product groups. However, it is tragic that are well tested mattress despite of the substantive shortcomings of test procedures as a result of the still good reputation of the Foundation sobrillantverkaufen. Perhaps the time has come with the introduction of the licensing fees and changing the test procedure to completely lack parameters with four groups of people who are true, according to own statements of the Stiftung Warentest, only to nearly two-thirds of Germans finally to do and new ways to think about: consumers should question critical, really bring what ihnenTesturteile and seal, manufacturers and retailers would have to be really, whether they want to join at any price when advertising with test judgments, only to sell certain products to stimulate. But above all, we appeal to the Stiftung Warentest, to consider whether it the right way this money to play is the RAL Gutegemeinschaft. Are for mattresses in the RAL the quality criteria of the Deutsche Gutegemeinschaft furniture (RAL GZ 430/6, Golden M”) before. At a density of only 33 kg / m to square for foam mattresses or mattress thickness without reference of 140 mm, a besondereGute, is more than questionable. In short: Is it the Stiftung Warentest fair consumer information and the assessment of mattresses in terms of right and good beds or large business to the detriment of consumers, and for all those who earn a very questionable and little meaningful quality certification?

Bott Vario Keeps Order On The Amarok

Bott presents new solutions for the storage space organisation and securing of cargo on the VW Amarok. The youngest member of the commercial vehicle range of VW knows how to convince itself and enjoys great demand. The flexibly usable cargo area is one of the special attractions that draw out the Pick-Up. Fitted with a hardtop the Amarok offers space and protection on his bunk for each load. Details can be found by clicking Joel and Ethan Coen or emailing the administrator. Bott vario guarantees now with new modules for order and securing of cargo on the generous cargo area.

At the same time, the manufacturer of vehicle equipment with large drawers and heavy load extracts ensures comfortable access to the equipment. The result: structured order and best ergonomics during the loading and unloading of the trendy commercial vehicle. For this purpose, bott of the new standard elements configured the solution required depending on the usage of the vehicle. The dimensions and fixing points of the components are matched to the Amarok. Floor modules with large drawers are available in two heights and with many subdivision possibilities available.

The side Windows of the hardtops can be easily operated excerpts, fold-out shelves or service luggage shelves. The bott vario heavy load extract can be mounted either at the second level or directly to the loading area. His Lashing rings facilitate the fixing of cargo, his locks in the final position guaranteed a safe use. Bott group of companies is one of internationally leading providers of vehicle and equipment for commercial use. Products and solutions with the highest product and service quality standards are developed and produced at several European locations. Bott, customers in industry and craft, use these services through a global organized distribution network worldwide. Synergies are bundled at the location Germany, the headquarters of the Group of companies. Here run the feedback from all the markets and lead to a continuous innovation strategy. Efficiency and security of the customers are in the focus.

Western Region Development Council

Successful appearance at the Hannover Messe 2010 Hannover, April 26, 2010: for Abu Dhabi this year’s Hannover Fair, an important step on the way to the economic diversification of the Emirate was a resounding success. There was great interest in Abu Dhabi as a business and as a private investor: more than 2,000 people visited the 700 m large booth during the five-day fair. Important contacts were made in particular in the areas of renewable energy, chemical products and metal industries. Abu Dhabi has for the third time at the Hanover Trade fair participated: spearheaded by the Agency for economic development, (Department of economic development DED) presented 17 Government entities and private companies from the largest of the United Arab Emirates (UAE) the bandwidth of the industries which have successfully established themselves and continued to grow. Participation denotes the determination with the Abu Dhabi realising his economic vision 2030 “drives. The vision is a strategy, the Emirate of one oil and gas based to convert to a knowledge-based economy. It was the biggest fair in the Emirate with the participation of Abu Dhabi airport company (airport company), Abu Dhabi basic industries company (society for basic industries), Abu Dhabi Chamber of Commerce and industry (Industrie – und Handelskammer), Abu Dhabi Council for economic development (Council for economic development), Abu Dhabi food control Authority (authority for the control of food products), Abu Dhabi Tourism Authority (Tourism Authority), Abu Dhabi national oil company (national oil company), Department of economic development (Ministry of economic development), General holding Corporation (General holding company), MASDAR (State-controlled companies for renewable energies), Western Region Development Council and zones Corp. (Council for the development of the Western region of Abu Dhabi and the zone society).

In addition, Abu Dhabi was by four companies of the regional Industry accompanied: Enviromena power systems (photovoltaic), Al Shoumoukh (oil and gas), Edmondson electrical motor manufacturing (manufacturer of electric motors) and Emirates precision industries (EPI, mechanical engineering). On the last day of the fair, Hamdad said Al level, Executive Director of international economic relations of the Abu Dhabi authority for economic development: for Abu Dhabi, Hannover Fair is a unique opportunity to strengthen trade relations with Europe, in particular Germany and to showcase our successes. In addition, it concluded key business partnerships that promote the conversion of Abu Dhabi’s economy through the exchange of capital, technology, expertise and know-how. The UAE is Germany’s most important trading partner in the Arab world. In the past four years alone, German exports have more than doubled. This rapid growth underlines our long-term relationship and participation at the Hannover trade fair.” Department of economic development Tel: (+ 971 2) 403 1 201 Fax: (+ 971 2) 403 1 671 P.o.

Assentis Reports

Reorientation and focusing on vertical markets, banks and insurance companies in 2010 Assentis Technologies AG Rotkreuz / Saarbrucken started, 24.02.2011. Assentis Technologies AG, Rotkreuz, known has the environment of document design, management, and distribution, in 2010 successfully established itself as financial application service provider in the market. Together with its customers Assentis could imagine on world further. With a sales growth of 30 percent, the fiscal year completed 2010 very successfully. The good business result is due primarily to the increased focus on the financial sector. The Assentis focus customers are banks and insurance companies. Here convinced the company with their product DocFamily that addressed the needs of this market very well and can be integrated into existing system landscapes by financial service providers via Standardadaptoren.

The special challenges in these segments, especially on the topics involved compliance and regulations, are perfectly covered by the DocFamily suite. The desired and required flexibility in the area of customer communication documents is so easy to implement. Banks and insurance companies supported this structured along the Kundenlebenszyklusses in the four phases of acquisition, on-boarding, execution, and periodicals. All communication touch points in the form of documents be optimized effectively. Differentiate this approach banks and insurance companies confirm their ability to compete, because they earn the trust of their customers and always on the new”, commented CEO Urs Tanner.

In the financial sector, the company consistently further expanding also its international business. Assentis has Asia made the move in 2010 and opened a branch in Singapore. The team primarily edited the increasing requests by the banks operating in Asia. First installations in the banking sector could be implemented in this region of the market. Assentis recorded successful new businesses at the Head Office of Switzerland as well as in the subsidiaries in Germany, Luxembourg, in the United States and Austria. In total, currently more than 70 employees working worldwide for the company.

Contact Center Report Rapid Growing Requirements

almato GmbH in Tubingen extends increasingly on the contact center industry from management team Tubingen, the 03 August 2010 economic recovery acts. The customer service departments of many companies as well as the external contact center service providers ask increasingly solutions which help you to rapidly meet the rapid growing demands of their customers. To meet the requests of contact center under high pressures of time and competition as soon as possible, the almato GmbH expands its management team. In the course of the economic crisis, many companies saw that it makes no sense in the long run to compete only on price against competitors. Also it is also increasingly difficult to distinguish between manufacturers as regards the product quality for the customers”, explains Peter s. Hall, Managing Director of almato GmbH. The company from Tubingen specializes in customer service center to make contacts more efficiently and implemented since over eight years quality monitoring, coaching and CRM solutions.

Customer service receives a new significance in the light of recent developments. The companies don’t want to miss with the improving economic situation the port and invest in their customer service. Our task is now even better to edit the questions to the contact center and to implement solutions quickly. To meet this demand, we have expanded our staff structure. Markus Eckhoff, authorised signatory and head service and consulting as well as Peter Baeza, who will assume the sales management are new to the management team of almato GmbH. His career in the contact center industry began Markus Eckhoff at Citibank, where he was responsible for the project management. 2005 Markus Eckhoff has been with since the almato GmbH, where he was first responsible for the accompaniment of the customers with the introduction of almato systems.

In the contact center is successful communication elementary customer satisfaction is an important, if not the most important criterion. In the reliable support of our customers from the consulting to the introduction and adaptation of our systems customer satisfaction is a priority for me also “, explains Markus Eckhoff.” Peter Baeza worked after completing his studies as a marketing consultant in banking before 2004 industry beginning his career in call center as an account manager at the EXCELSIS Informationssysteme GmbH. Since 2006, advises Peter Baeza almato GmbH’s customers, and is now working as a sales manager. About almato: Almato GmbH offers innovative solutions, the customer service center is put in a position to achieve optimum results from every single customer contact. The focus of business activities is the distribution and the demonstrably successful implementation of software solutions for real time interaction management, quality monitoring, pure voice recording, e-learning and customer satisfaction survey with integrated analysis and reporting tools. While almato acts as a full service provider. Contact: almato Thomas Geiling GmbH Wohrdstrasse 5 72072 Tubingen eMail: phone: + 49 (7071) 79569-0

Highgrowth Business Areas

Strategic realignment of the ZAIN Group on high-growth businesses with effect from December 1, 2013 Mathias Schmidt was appointed as the CEO of the ZAIN group. He succeeds Dr. Matthias Dammig, which will be a new professional challenge. The qualified economist Schmidt will use his many years of experience in the development of systematic growth in the country and abroad, the ZAIN group through a consistent further development yet powerfully to the market place. In the Centre a strict approach of the product portfolio to specific customer needs, is associated with more flexibility to rapidly changing market requirements. Also move the faster transmission of its own innovation in new products, as well as the expansion of existing or the establishment of new communication and sales channels more into focus.

Customers will benefit more from an attractive product range and flexible, reliable customer service. We glad to Mr Schmidt as CEO of the ZAIN win group”, which manifests itself Advisory Board Chairman of ZAIN group, Willi Mannheims (partner at VMCap). The ZAIN group is system provider for all areas of indoor and outdoor lighting, and serves a wide variety of customer needs with a multi-brand strategy. Whereas the traditional brands Hel Lux and LITELICHT for high-quality outdoor / indoor light in the commercial sector, the brand StarLicht brings modern lighting design in the private living area.